Refund policy
Last updated: November 5, 2026
Draft pending legal review. Details in brackets still need to be filled in.
We want you to buy with confidence. If the software doesn't work for you, we'll give you your money back.
One-time purchases
You can request a full refund within 14 days of purchase. Once refunded, the license is deactivated.
Subscriptions
- You can cancel at any time; you keep access until the end of the period already paid and won't be charged again.
- You can request a refund of the first payment within 14 days of subscribing.
- We don't give partial refunds for periods already started, unless the law requires it.
How to request one
Email [correo de contacto] with the address you used to buy or your order number. We process requests within 5 business days; the money goes back to the same payment method and may take a few more days to show, depending on your bank.
Your consumer rights
This policy doesn't limit the rights granted to you by the consumer protection laws of your country.